Supapress / Grainword Ltd Privacy Policy

This policy applies to all our services, websites and products supplied and offered by Grainword Ltd or its subsidiaries, divisions or affiliated companies. In addition we may post extra or separate information where more detailed information is required for such services.

If you have any questions about this policy then please feel free to contact us through this website or write to us, our address is displayed on the contact us page.

Information we collect and how we use it.

We offer a number of services which do not require you to register for an online account or provide any personal information, such as information and interactive services we provide for free of charge via this website.

In order for us to provide you with our full range of services we may collect the following information:

Information you provide

If you sign up for our online account or other interactive services or promotion that requires registration, we will ask you for personal information such as your name, postal address, email address, account password and telephone number. For certain services we may also ask you for your credit / debit card information or bank account information where such services may require it, i.e. an online trading account. We may also combine this information with other information you may have provided to third parties or other Supapress / Grainword services in order to provide you with a better experience and to improve the quality of our services or products.


When you visit this site we may send one or more cookies, these are small files containing a small string of characters to your computer which may uniquely identify your browser. Other cookies will also be downloaded from Google, these cookies are from Google Analytics which helps us to improve your overall user experience on our web site. Most browsers are set-up by default to accept cookies, however you can reset your browser to block all cookies or to show when a cookie is being sent. Our website may require cookies in order for the site to work correctly.

Information Logged

When you visit our web site or use our services, our servers automatically record information that your browser sends. These Server Logs may include your IP address, the web request, browser language, browser type, browser headers, the date and time of your request and one or more cookies which may uniquely identify your browser.


If you send an email or a message through our web site to Supapress / Grainword then we will retain those communications in order to process your inquiries or respond to your requests.


We may present links that will enable us to keep track of whether these links have been clicked on or followed. We use this information to improve our services or technology and to enhance the overall user experience.

Other sites

We have no control over the content or privacy policy of other websites that we may link to. These other sites may collect information about you or place their own cookies or other files on your computer.

Supapress / Grainword only collects and processes personal information for the purposes shown above, in addition such purposes may include:

  • Providing our services or products to users;
  • Developing new services;
  • Enhancing current services;
  • Analysis, research and auditing in order to improve, maintain, or protect our services; and
  • Ensuring the technical functioning or our services, systems or network.

Information sharing

We do not share your information with any other third party unless for the sole purpose of providing you with our services or products. Such third parties who we may share your information with in order to supply our services or products are delivery companies, credit card companies, banks or our I.T. Company who maintain our electronic services such as this web site.

Information security

We take all appropriate security measures to protect information against unauthorized alteration, unauthorized data destruction, unauthorized access and unauthorized disclosure. These include physical security measures to guard against unauthorized access to our systems where we store this information.

Changes to this policy

Please note that this Privacy Policy may change from time to time.